Services

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MBR provides a wide range of information Technology, professional, Technical, and Administrative services for customers with varying requirements and existing technologies and has consistently addressed these specific needs with intelligent up-front design, while ensuring reliability, security and efficiency.

Information Assurance/Security

In today’s global network environment, systems are increasingly vulnerable to network attacks. MBR provides a variety of security services to aid an organization in the protection of their information assets. Our mission is to apply technology and processes to protect systems by countering possible system vulnerabilities. We do this by detecting attacks, correcting errors, and efficiently and effectively reacting to recover critical data and sustain vital business operations.

MBR security personnel are well-versed in all areas of information security and have first-hand experience in government and commercial best practices, processes, and standards. We leverage the experience and talents of our IA professionals to define security requirements, implement defense-in-depth technological and procedural countermeasures, and validate IA controls during the systems engineering and integration testing process.

Beginning with systems definition, MBR will work independently or collaborate with your IT or security staff to evaluate and implement policy, technical and operational solutions. Using active vulnerability analysis, MBR works to extend the operation and maintenance stages of the systems life cycle via sound IA Vulnerability Management policy of our DoD clients and the Computer Response Team (CERT) process for commercial clients.

MBR offers a wide range of security services including, assessment, implementation, operations, and training services. In all cases, we will work with your organization to understand your mission and provide solutions and services that align with your enterprise’s security and regulatory requirements and risk tolerance. MBR Information Assurance/Security services include:

• Infrastructure vulnerability, security and risk assessment/mitigation
• Information process analysis
• Security planning, policy and program development
• Security audits and assessments
• Regulatory compliance
• Security architecture
• Patch management
• Security technology evaluation and implementation
• Security operations
• Intrusion prevention/detection systems
• Continuity of Operations/Disaster Recovery planning
• Incident response
• Security training

Administrative Support Services

MBR provides a wide variety of customized administrative and facility support services to meet diverse client needs at a single location or multi-site operation. We ensure accuracy and compliance with customers' expectations through communication, management oversight, and ongoing quality review.

• Office Services
• Mail Services
• Information Management
• File Maintenance
• Facility Support Management
• Customer Service Center Management
• Help Desk Management and Support

Infrastructure Management

In today’s world, systems and networks serve as the lifeline of an enterprise. It is imperative that they are fully operational, secure, and run under optimal conditions. MBR works closely with our clients to provide expertise in the design, integration, deployment, testing, and management of networks and systems. Services include the following:

• Network design, integration, deployment, and testing
• Network Engineering, Integration and Installation
• Network management
• Systems/Servers Management and Administration
• Documentation: Network/systems, processes/procedures
• Remote Management
• Help Desk Management and Support
• Performance Optimization

Storage Area Network Architecture

Having a completely reliable backup system has never been more critical. MBR will conduct technical reviews of third party products such as hardware and software products and tools acquired to support daily functions. In conjunction with your staff, we can:

• Examine current processes, data, applications, and network integrity
• Analyze current policies, role and responsibilities
• Identify architecture requirements
• Interview key staff members and users
• Document the architecture in a comprehensive report
• Provide recommendations on best-practice to resolve identified risks
• Identify areas of improvement and provide specific recommendations

Networking and Telecom

MBR provides a wide range of networking and telecom solutions that serve to sustain a reliable network environment for clients with varying needs and requirements. MBR’s network teams vigilantly monitor network up-time and security, help desk needs, staffing requirements, and overall costs. MBR employs the following network solutions:

• Procurement, installation and administration of leading edge, standards-based, interoperable and flexible networking and data processing technology
• Full-scale needs assessment and analysis of current systems
• End-to-end upgrades and support of network hardware, including refreshes and inventory services
• Operational support (LAN, help desk, workstation, network diagnostics)
• 24/7 network teams to protect client systems, perform off-hours maintenance
• Network design, administration, and maintenance
• Client/server applications design and implementation
• Independent Validation and Verification
• LAN/WAN design, integration and implementation
• Life Cycle Systems development, methodology
• Database design, development, management and administration
• Email Enterprise design, troubleshooting, implementation, and administration
• Oracle development and administration
• Knowledge Management
• Enterprise Messaging

Systems Integration

Combine current systems with new technologies or integrate hardware and software from multiple sources to enhance operations and save time and money.

• Legacy system support, migration/conversion/transformation
• COTS and GOTS product evaluation
• Systems Engineering

Project/Program Management

Projects and programs exist in every type of human enterprise. They are unique, complex undertakings that create new products, facilities, services, and events, among other things, bring about major organizational and other desired changes. Projects have starting and ending points in time and progress through a number of life cycle phases.

In almost every case, the evolution of project/program management within a complex organization results in a project/functional matrix of responsibilities that can range from a weak to a strong matrix, referring to the authority of the project and program managers to give project direction to the project team members. MBR manages projects by:

• Assigning integrative responsibilities related to each project, program and project portfolio
• Applying integrative and predictive practices, methods, systems and tools to produce and effectively use the information required to plan, schedule, monitor, and control the scope, risks, schedules, resources and costs of projects, programs and project portfolios
• Integrating project life cycles and iterative processes
• Building and directing each project and program team, comprised of the multidiscipline functional managers and specialists needed to create, plan, execute, and manage each project and program.

Strategic Planning/Needs Analysis

Organizations establish a specific vision and distinct goals to achieve strategic objectives. To accomplish these objectives, leadership must act in a proactive way in managing change and growth. MBR helps clients realize their strategic objectives by:

• Developing written strategic plans
• Re-engineering business processes
• Utilizing Federal Enterprise Architecture Design
• Organizing/re-organizing program management structures
• Implementing Performance Measurement Analysis
• Providing oversight to ensure successful implementation of strategic plans
• Using Change Management principles to review management practices and develop sound business design and communications
• Developing an in-depth understanding of organization processes and effective leadership characteristics

Technical Communications

MBR provides strategic planning and execution of programs and printed materials that promote awareness and understanding of the breadth of services our clients offer. In addition, team members provide support for special projects and manage the development and distribution of network-critical messaging to alert and explain network- and application-related activity to end users. Products and services include:

• Technical writing, editing and publishing
  • Interactive content creation and management
  • Network messaging and communications to end users
  • Report and presentation support
  • Training and technical manuals, process documentation
  • Editorial participation and support of client working groups and
    initiatives
• Video production
  • Online training support and production
  • Online collaborative tools
  • Special projects
  • End-user video communication
• Goals and metrics management, reporting
• Survey and focus group creation, evaluation
• Press kits, releases
• Event planning, logistics and collateral distribution
• CD/DVD duplication and distribution

Information Design

MBR produces engaging, intuitive, and appropriate online and offline deliverables to support all client communications and business development initiatives.

Working closely together, the technical communications and information design teams help sustain and develop client relationships by providing presentation and document production design as well as editorial support. Products created include:

• Customized online content
• Graphical user interfaces
• Briefing, business development materials
• Graphics-based process guides
• Special event collateral
• Signage